Questions & Answers
What about the location of the house?
Our house is located in the center of the town "Mittelberg" and is easily reachable. The area is quiet. The bus stop, a supermarket and many restaurants are situated within three minutes walking distance. Apart from that, our house is the perfect starting point for many activities in the summer as well as in winter. In just two minutes by foot you can reach the "Walmendingerhorn" gondola, slopes and many hiking trails.
What's the earliest possible time for check-in?
We are happy to check you in on your arrival day as early as 3 PM.
Are towels and bedsheets included?
Is the cable car ticket included?
In the summer season the cable car ticket is included for free. With this ticket you can enjoy endless rides up and down the surrounding mountain tops including Walmendingerhorn, Kanzelwand, Ifen, Heuberg, Zaferna, Söllereck and Nebelhorn.
Is it free to ride the bus in Kleinwalsertal?
The local "Walserbus" can be used for free for rides around town as it is included in your guest tax.
How is travelling to Kleinwalsertal by train?
If you plan on arriving by train we are happy to help you create a travel ticket for the bus which takes you from the train station in Oberstdorf to Kleinwalsertal. The ticket costs 2€ per person and 1€ per child. We are happy to e-mail you the tickets as a pdf document before your arrival. You can then comfortably take the bus once you arrive by train in Oberstdorf. The bus stop in Kleinwalsertal is within three minutes of walking distance from our house.
How can we pay the bill of our stay?
You can pay with debit or credit card as well as in cash. It is also possible to do a bank transfer of the full amount prior to your arrival.
Is there a room to store ski, ski boots, hiking shoes etc.?
You are welcome to store your equipment in our ski room located in the basement. We also have a shoe warmer available to provide you with comfortably warmed shoes for your next adventure in the morning.
Is there a safe location to store bicycles?
Are there enough parking spots available?
There are several free parking lots available in front of the house. For a small fee you can also rent a parking spot in the underground parking lot (winter: 4,00€ per day, summer: 2,50€ per day).
Is free wifi available?
All our guests can log into our free wifi with as many devices as you wish at no extra cost.
Is it possible to do our own laundry?
You are welcome to use our washing machine and dryer for a small fee of 3,00€.
Is it possible to get a baby bed and a high chair?
If you let us know in advance we are happy to prepare a baby bed, high chair or additional bed for you in the apartment.
Are there allergy tested bed linens available?
If you let us know in advance we are happy to provide you with allergy tested bed linens.
Are dogs allowed on the balcony?
Unfortunately we don't allow any pets in our house, also not on the balcony. We thank you for your understanding.
Is smoking allowed on the balcony?
Smoking is prohibited inside the whole house as well as on the balcony. We thank you for your understanding.
What is your cancellation policy?
We refer to the general Austrian Hotel Contract Terms
Where can I find the current weather forecast for Kleinwalsertal?
Please find the current weather forecast here
Do I need the Austrian motorway toll vignette?
For travelling on the highway to Kleinwalsertal you do not need to pay the motorway toll (Austrian vignette).